Wild Meadow Privacy Policy
Last updated: August 2026
Wild Meadow is a limited company run by Andrea and Jonathan Gilpin. Your privacy is important to us. This privacy policy explains what personal information we collect, how we use it, where it is stored and your rights in relation to that information.
If you have any questions about the personal information we hold about you, please contact us using the details at the end of this policy.
How we collect your information
We may collect personal information when you:
make an enquiry through our website, by email or by telephone;
book a stay at Wild Meadow;
sign up to our newsletter;
book or attend one of our scything courses; or
book a stay through Airbnb.
We may also collect information automatically when you use our website, including information collected through cookies and website analytics.
What information we collect
Depending on how you interact with us, the information we hold may include:
your name;
email address;
postal address;
telephone number;
booking and stay information; and
information you provide to us in correspondence or enquiries.
We only collect information that we need for the relevant purpose.
How we use your information
We use personal information for the following purposes:
To manage holiday bookings and enquiries
We use your contact details to respond to enquiries, process bookings, provide information about your stay and send arrival information and directions.
To manage scything course bookings
We use your contact details to administer course bookings and provide information relating to the course.
To send our newsletter
If you choose to subscribe to our newsletter, we use your name and email address to send you our e-newsletter. You can unsubscribe at any time using the unsubscribe link in the newsletter or by contacting us.
To operate and improve our website
We use website analytics to understand how people use our website and to help us improve it.
Our lawful basis for using your information
We use different lawful bases depending on why we are processing your information.
Where you have signed up to our newsletter, our lawful basis is consent. You can withdraw your consent at any time.
Where we need to use your information to arrange or fulfil a holiday or course booking, our lawful basis will generally be contract, as we need the information in order to provide the service you have requested.
For some enquiries and administrative activities, we may rely on legitimate interests, where this is appropriate and where our interests are not outweighed by your rights and interests.
Where we are required to keep information to meet legal or accounting obligations, our lawful basis may be legal obligation.
Where your information is stored
We use the following services to help us operate Wild Meadow:
Holiday Live
Information relating to bookings made through our booking system is held on the Holiday Live booking system. We use this information to manage your booking and provide information relating to your stay.
Mailchimp
If you subscribe to our newsletter, your name and email address are stored in Mailchimp. Mailchimp acts as a data processor when we use its service to manage our newsletter list.
Airbnb
If you book through Airbnb, Airbnb processes your booking information through its own platform. We receive the information we need to manage your booking and provide your stay.
Our website and contact forms
If you contact us through the Wild Meadow website, the information you provide is used to respond to your enquiry.
Website analytics
We use website analytics to understand how visitors use our website. Analytics may involve the use of cookies or similar technologies. Information about cookies and analytics should be provided to visitors in accordance with applicable data protection and cookie requirements.
Who we share your information with
We do not sell your personal information.
We use service providers such as Holiday Live, Mailchimp and Airbnb as described above to provide our services and operate Wild Meadow.
We do not routinely share your personal information with other organisations or individuals unless this is necessary to provide a service to you, required by law, or you have given us permission to do so.
How long we keep your information
We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected.
For example, we retain information relating to bookings for as long as we reasonably need it to administer the booking, deal with enquiries arising from the stay and meet our legal, accounting and other legitimate business requirements.
We keep newsletter information for as long as you remain subscribed, unless you ask us to remove it sooner.
We periodically review the information we hold and remove information that we no longer need.
Your rights
Depending on the circumstances, you have rights in relation to your personal information. These may include the right to:
ask what personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information where there is no good reason for us to continue holding it;
ask us to restrict how we use your information in certain circumstances;
object to certain uses of your information; and
withdraw your consent where we are relying on consent to process your information.
These rights are not absolute in every circumstance. For example, we may need to retain certain information where we have a legal obligation to do so.
If you would like to exercise any of your rights, please contact us using the details below.
Complaints
If you have a concern about the way we have handled your personal information, please contact us first and we will do our best to resolve it.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled in accordance with data protection law.
Contact us
If you have any questions about this privacy policy or the personal information we hold about you, please contact us:
Email: hello@wildmeadow.co
Telephone: 07967970332
Post:
Wild Meadow
C/O The Old Coach House
Presteigne
Powys
LD8 2HG
Wales
Wild Meadow is a limited company run by Andrea and Jonathan Gilpin.
This privacy policy will be reviewed periodically and updated when our use of personal information changes.